Returns & Exchanges
At Compumarts Egypt, we strive to ensure your complete satisfaction with every tech purchase. If you are not entirely happy with your electronics, we offer a straightforward 14-day return and exchange policy in accordance with Egyptian Consumer Protection laws.
Check Eligibility
Ensure your item is in its original packaging, unused, and includes all accessories, manuals, and the original sales invoice.
Submit a Request
Contact our customer support team via phone or email to initiate the return process and receive your Return Authorization number.
Package and Ship
Securely pack your device to prevent damage during transit and drop it off at one of our authorized collection points or schedule a courier pickup.
Inspection and Refund
Once our technical team verifies the product condition, your refund will be processed to your original payment method or issued as store credit within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing